Get the scoop on how your customers think. Watch your sales grow.
Fancy a free 'will this help us?' call?
No hard-sell. No obligation. No showing you my best party trick (unless you ask).
It pays to be nosy
Smart marketers know that customer interviews have an outsized impact on marketing effectiveness and results*.
Those interviews could be your marketing team’s unfair advantage.
* “Outsized impact” is quite the claim, isn’t it? But the research is hard to argue with.
Hi, I’m Kathryn McGarvey, the mind and ears behind NosyHQ, a strategic human research agency that knows the very best way to attract, convert and keep great customers, is to deeply understand the ones you already have.
It takes a fair bit of courage to really hear what your customers have to say. These ballsy folk have trusted me with their customers’ innermost thoughts.
What’s going on?
Why are you here, really?
Marketing has got harder lately and we just don’t know what to try next. Help!
It’s hardly going to come as a surprise, but may I suggest the healing and remarkably rejuvenating powers of going back to your customers and getting them to give you the answers you need?
NosyHQ can help with customer interviews, analysis and practical and actionable insights .
We’re losing more customers than forecasted and we don’t fully understand why.
Find out what people really think about your product or service once they are actually customers - or once they’ve moved on and stopped giving you money.
Get all the juicy intel on what’s great, what’s good and where your balls-ups and blindspots are costing you customers.
We know we should be interviewing customers and we want to do it right, but we don’t know how to.
I get it. It can be daunting, picking up the phone or jump on a Zoom to talk to customers.
How you you break the ice? What do you ask? How do you avoid bias? How do you get them to tell you the truth?
With NosyHQ’s Quickstart training, you can upskill your marketing so they have the confidence to start interviewing.
Kathryn’s customer research was a revelation for our business.
We were initially a bit hesitant because it was a new concept for us, but her professionalism, warmth and genuine interest in our success made the decision easy. The insights she uncovered were invaluable, with lots of new learnings for our Reservations team. She helped reinforce the credibility of our brand and providing clear directions for growth. We're grateful for Kathryn's expertise and the positive impact it's had on our business.
Geoff Gabites
CEO
Cycle Journeys